Client Service Associate

On behalf of our client, a well-established company in the Information Services industry, we are looking to recruit a Client Service Associate.

Responsibilities:

• Reviews client project briefs to understand knowledge gaps and defines expert search criteria
• Conducts high-level research on industries and companies to map the landscape and identifies the most relevant experts
• Sources and reaches out to potential experts via phone, LinkedIn, and email
• Screens experts critically, ensuring their experience and knowledge is aligned with client needs
• Connects selected experts with clients for qualitative interviews or consultations, ensuring quality and relevance
• Manages multiple client projects simultaneously, prioritizing tasks and maintaining effective time management and communication
• Keeps accurate records in CRM systems and provides timely updates to stakeholders on ...