Job Description

 Job Summary

As a Client Service Account Manager in Payments business, you will be responsible for ensuring that . Morgan Chase offers the highest standard of Client Service and provides premier support across cash management products and services, acting as a primary point of escalation for Korea Financial Institutions clients. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency. 

 Job Responsibilities

  • Act as the primary and trusted contact for Financial Institutions clients, handling day-to-day transaction inquiries, provide timely responses and proactive updates on transaction status to clients
  • Strong problem solving skills to provide quick resolution on issues
  • Identify and escalate issues in a timely manner
  • Collaborate across teams, business partners and stakeholders to offer solutions for clients to achieve and maintain high levels of Client ...

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