Job Description

Are you a strong communicator and have relationship management experience? Would you like to work with our banks clients within JPMorgan Payments? Then you found the right position for you.

As a Client Service Account Manager (CSAM) within the JPMorgan Payments department, you will be responsible for delivering best-in-class service, building strong client relationships, and ensuring a seamless end-to-end client experience across all interactions. You will act as the client’s champion, proactively identifying opportunities for service improvement, driving engagement, and ensuring the highest level of client satisfaction.

Job responsibilities

  • Own the end-to-end client experience across all aspects of the relationship with JPMorgan Payments
  • Build and maintain strong, trusted relationships with key client stakeholders
  • Act as the client’s advocate, ensuring issues are resolved effectively and risks are escalated appropriately
  • Lead and de...

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