Client Scheduling Administrator

About the Role Our client is seeking a highly organised and customer-focused person to join their Customer Service team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional customer care. As a key point of contact for drivers and clients, you will coordinate vehicle maintenance and repair bookings, ensuring a seamless and professional service experience. Full training on industry processes and systems will be provided. Key Responsibilities Handle and process inbound telephone and email enquiries in a timely, professional manner. Act as the primary point of contact for all vehicle maintenance and repair requests. Direct vehicles to approved suppliers and select the most suitable repair partner based on each situation. Build strong, proactive relationships with drivers and clients to support long-term service delivery excellence. Work towards individual and team targets, contributing to overall service...