Job Description

About the Role

Our client is seeking a highly organised and customer‑focused person to join their Customer Service team. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is committed to delivering exceptional customer care.

As a key point of contact for drivers and clients, you will coordinate vehicle maintenance and repair bookings, ensuring a seamless and professional service experience. Full training on industry processes and systems will be provided.

Key Responsibilities

  • Handle and process inbound telephone and email enquiries in a timely, professional manner.
  • Act as the primary point of contact for all vehicle maintenance and repair requests.
  • Direct vehicles to approved suppliers and select the most suitable repair partner based on each situation.
  • Build strong, proactive relationships with drivers and clients to support long‑term service ...

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