Client Relationship Specialist - MENA (Hindi Speaker)

Malaysia

Why this role matters

A member of the specialized client-facing department focused on delivering exceptional customer service to high value client segments, ensuring they receive prompt, efficient and effective support, as well as retention of high value clients through a value-driven relationship-based approach. As a key front-line function within the company's growth strategy, Client Relationship Specialist supports mass-retail customers by achieving desired outcomes by providing support and guidance on the client user journey.

The role is based in our office in Malaysia.

What you'll actually do:

Client Relationship Management

• Act as the dedicated relationship specialist for a number of key clients portfolio assigned, delivering the personalized account servicing to foster trust and long-term relationships.
• Communicate with clients via inbound chats, calls, outbound calls, callback requests, an...