Client Relationship Manager

Job Title: Client Relationship Manager Company: Profiles Location: Indore, Madhya Pradesh (Work From Office) Job Type: Full Time | Mon–Sat Job Purpose: To own the complete client communication loop, from inquiry to order delivery, ensuring every client feels heard, informed, and taken care of at every step. Key Responsibilities: Handle all incoming client inquiries via WhatsApp, call, and email Understand client requirements and coordinate with the design/production team Share quotations, timelines, and order updates with clients Track ongoing jobs and ensure timely follow-ups Resolve client queries, complaints, and revision requests promptly and professionally Coordinate with internal teams to ensure smooth job execution Maintain accurate records of client conversations and orders Support in payment follow-ups and invoicing coordination Ensure every client gets a consistent, high-quality experience regardless of order size Key Skills Required: Strong communication (Hindi + English) Cl...