Client Relations Representative

Company Description

Clinikally, a YC S22 company, connects individuals with top dermatologists for expert skin and hair care advice anytime, anywhere. The platform provides personalized treatment plans and prescription-grade products delivered directly to your doorstep. With millions of satisfied customers, Clinikally is revolutionizing skincare and haircare with its customer-centric and technology-driven approach. Experience the future of personalized dermatology care with us.

Role Description

• Connect with customers who have abandoned their carts via calls, emails, and SMS to encourage completion of their purchase.
• Identify potential clients and proactively reach out to generate new business opportunities.
• Collect and analyze customer feedback to understand the reasons behind cart abandonment and adjust recovery strategies accordingly.
• Achieve or surpass sales targets.
• Keep detailed records of sales activities and ...