Job Description

Responsibilities

Reporting and Client Analysis

  • Help with monthly reports on key performance indicators (KPIs)
  • Assist in analyzing client data and CRM programs to understand what's working well
  • Track the success of major sales events and client activities by working with retail teams
  • Create client lists and reports as needed, and work with global teams if there are issues
  • Share insights from data, including market and competitor information
  • Clienteling & CRM Support

  • Assist retail teams with creative and logistical support for in-store events 
  • Assist with follow-up for events and programs, including client development activities
  • Support client gifting initiatives, managing regional orders and allocations 
  • Contribution to the regional coordination of overseas events to support the client experience 
  • Compile and support on preparation of strategy and events presentation
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