Job Description

Responsibilities:


  • Handle client queries and provide prompt resolutions

  • Maintain strong relationships with existing clients

  • Coordinate with internal teams to ensure client requirements are met

  • Follow up with clients regarding services, feedback, and updates

  • Maintain records of client interactions and updates in the system

  • Ensure high levels of customer satisfaction and retention

    • Key Requirements:

  • 1–3 years of experience in client handling / customer service

  • Background in Wellness / FinTech / EdTech is preferred

  • Excellent communication and interpersonal skills

  • Strong command over English (mandatory)

  • Energetic, proactive, and customer-oriented approach

    • Selection Process:


    Interview + Written Assessment

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