Job Description

Responsibilities:

  • Handle client queries and provide prompt resolutions
  • Maintain strong relationships with existing clients
  • Coordinate with internal teams to ensure client requirements are met
  • Follow up with clients regarding services, feedback, and updates
  • Maintain records of client interactions and updates in the system
  • Ensure high levels of customer satisfaction and retention

    • Key Requirements:

  • 1–3 years of experience in client handling / customer service
  • Background in Wellness / FinTech / EdTech is preferred
  • Excellent communication and interpersonal skills
  • Strong command over English (mandatory)
  • Energetic, proactive, and customer-oriented approach

    • Selection Process:

    Interview + Written Assessment

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