Job Description
Role Description
This is a full-time on-site role for a Client Services Associate at INFINITI SOFTWARE in Islamabad. We seek a motivated and detail-oriented individual to join our team as a Client Services Associate.
Responsibilities:
Handle New Queries: Act as the first point of contact for incoming client queries on Fiverr, providing prompt and professional responses.
Client Onboarding: Guide potential clients through onboarding, ensuring a smooth transition from inquiry to project start.
Quote Management: Prepare and send accurate project quotes based on initial client discussions and requirements.
Requirements Gathering: Collaborate with clients to understand their needs and document detailed project requirements.
Client Communication: Maintain regular communication with clients throughout the onboarding process, addressing any questions or concerns they may have.
Sales Support: Assist in upselling and cross-selling additional services to clients where appro...
This is a full-time on-site role for a Client Services Associate at INFINITI SOFTWARE in Islamabad. We seek a motivated and detail-oriented individual to join our team as a Client Services Associate.
Responsibilities:
Handle New Queries: Act as the first point of contact for incoming client queries on Fiverr, providing prompt and professional responses.
Client Onboarding: Guide potential clients through onboarding, ensuring a smooth transition from inquiry to project start.
Quote Management: Prepare and send accurate project quotes based on initial client discussions and requirements.
Requirements Gathering: Collaborate with clients to understand their needs and document detailed project requirements.
Client Communication: Maintain regular communication with clients throughout the onboarding process, addressing any questions or concerns they may have.
Sales Support: Assist in upselling and cross-selling additional services to clients where appro...
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