Client Relations Associate

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.
• Achieve individual and team performance goals.
• Stay updated on product knowledge and company policies.

Job Title

Customer Service Agent

Educational Qualifications

Diploma in any relevant field

Experience Level

Fresh Graduate/Student

Skills and Competencies

• Strong customer service
• Problem solving
• Account management
• Interpersonal skills
• Proficiency in call centre operations

Responsibilities and Duties

• Assist customers via phone
• Resolve queries
• Manage accounts
• Ensure satisfa...