Client Relation/ Client Experience Executive -Operations

Job Title: Account Operations Operations Location: Whitefield, Bangalore Job Type: Full-Time Experience: 23 Years Apply at: [email protected] Job Overview We are seeking a proactive and client-focused Accounts Executive Operations to join our Support Operations team. In this role, you will oversee end-to-end client relationship management, resolve operational issues, and ensure timely case deliveries within defined Turnaround Time (TAT). Youll be the primary point of contact between clients and internal departments. Key Responsibilities 1. Client Relationship Management Build and nurture strong, long-term relationships with clients. Understand client objectives, expectations, and operational needs. Act as the single point of contact for all client communications. 2. Issue Resolution Proactively identify and address client concerns. Work closely with clients to develop effective solutions. Escalate unresolved issues to senior management when necessary. 3. Troubleshooting Investiga...