Client Onboarding Process Manager (Logistics Solutions)

Role Summary We are looking for a Client Onboarding Process Manager to lead the onboarding of new logistics clients, ensuring smooth transition from project initiation to operational readiness. This role focuses on solutioning, coordination, and project management before operations go live. The role involves working closely with clients whose operations may scale significantly Key Responsibilities Client Solutioning Understand client logistics requirements. Design customized onboarding plans. Recommend logistics solutions involving: 3PL / 4PL models Warehousing Delivery workflows System configurations Project Lifecycle Management Manage onboarding phases including: Requirement Gathering Solution Design Pre-production Setup System Prototyping Testing Production Go-Live Hypercare Support Operational Readiness Coordinate setup of: Warehouse capacity Delivery fleet readiness Workforce planning System configuration ...