Job Description

Client & Account Management Support

  • Support the day-to-day management of assigned client accounts under the guidance of senior client managers

  • Build and maintain effective working relationships with client contacts, including HR and benefits teams

  • Coordinate client communications, meetings, and follow-ups to ensure timely and accurate responses

  • Assist in the preparation and delivery of client reports, presentations, and governance materials

  • Support account planning activities and help track client deliverables, timelines, and service commitments

    • Operational Delivery & Project Coordination

  • Coordinate internal teams to support delivery of Health & Benefits services across broking, consulting, and operations

  • Assist in managing projects by tracking progress against objectives, timelines, and deliverables
  • Monitor day-to-day service issues, claims follow-ups, and cl...

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