Client Implementation & Support Specialist (1pm - 9pm ET) (12-month contract)

At Droptop, we’re changing the oil change and automotive preventative maintenance industry with our cutting‑edge software solutions. Founded with a mission to simplify the way automotive service centers operate, our cloud‑based platform is the backbone of hundreds of efficient businesses. As a rapidly growing company, we’re on the lookout for individuals who are passionate about making a tangible impact in the automotive service sector, are eager to grow with us, and are committed to excellence in everything they do.

Job Summary

We are seeking a Client Implementation & Support Specialist who is enthusiastic about delivering exceptional client onboarding experiences and driving customer success. This role will play a pivotal role in ensuring our clients are fully equipped to utilize our software to its fullest potential from day one.

Responsibilities

Client Onboarding (50%)

• Be the primary contact for welcoming and onboarding new client...