Client Implementation Specialist

The Opportunity

Make the first impression count. As a Client Implementation Specialist , you are a new client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform.

Compensation: $75,000 - $82,500 CAD / year

Work arrangement: Hybrid (3 fixed days in office – Monday, Tuesday, and Thursday)

Location: 4269 St Catherine West, Westmount, Canada

What You’ll Do (The Core Focus)

• Own the Onboarding – architect and execute implementation project plans for multiple concurrent client accounts.
• Build the Infrastructure – complete client shell configurations and create custom dashboards within our Prism HRIS.
• Consult & Problem‑Solve – analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions.
• Bridge the Gap – run...