Client Implementation & Onboarding Manager

Client Implementation & Onboarding Manager

About the job Client Implementation & Onboarding Manager

ReigniteIQ is an AI-driven automotive data intelligence platform that identifies exactly when consumers are back in the market for a vehicle. By tracking and analyzing millions of consumer signals, our Artificial Intelligence delivers high‑intent buyers directly to dealerships. Dealers receive these leads at no upfront cost and only pay on a performance basis when a sale is made.

This role is a 50:50 blend of customer‑facing and technical‑facing responsibilities. You’ll lead onboarding for new clients, map data fields across systems, and build documentation that ensures a smooth and scalable experience. You’ll also work closely with internal teams to refine SOPs and improve onboarding workflows.

Key Responsibilities

• Manage end‑to‑end client onboarding, ensuring a seamless experience
• Conduct data mapping between client systems a...