Client-Focused Benefits Administrator at Manulife

Become a vital part of the AdminAdvantage team at Manulife as a Research Benefits Administrator. You will manage inquiries and ensure exceptional service for our corporate clients in a hybrid work environment.
The successful candidate will coordinate benefits administration for large corporate clients, focusing on eligibility processes. You will support customer inquiries and collaborate with various Manulife teams to guarantee a seamless experience for clients and members. This fast-paced role requires strong analytical skills and a commitment to problem-solving.
Key Responsibilities:
• Manage day-to-day administration of client benefits plans
• Process member eligibility requests efficiently
• Troubleshoot and resolve member-related issues
• Provide comprehensive support to client requests
• Collaborate with the implementation team on new business
Requirements:
• Minimum 3 years in customer service roles
• Proficient in MS applications and communication ...