Client Experience & Safety Associate

Description

Full Time - Patient Care Monitor/Greeter

BAART Program is looking for a respectful, alert and vigilant greeter/ patient care monitor to maintain overall safety and order of the clinic facility.  The greeter/patient care monitor may also provide backup coverage to receptionist. 

Essential Duties & Responsibilities:

• Ensuring the protection of all employees and patients
• Ensure that each patient entering the building has an I.D.
• Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
• Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
• Eliminate loitering, congregating in the parking lot and premises
• Report critical incidents that occur in parking lot or on premises.
• Contact local authorities and cooperate with authorities...