Client Experience Officer

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our700+ team currently across12 locations and9 time zones.

About the Role

We are a Global Organization therefore please send your English CV

As our Client Experience Officer, your key responsibilities will include:

• Delivering high-quality customer support through live chat, email, and phone, aligned with KPIs and service standards
• Managing the client experience inbox and other communication channels with timely an...