Client Experience Coordinator

Medxcel is here to lead the transformation of healthcare facilities management by incorporating a new approach to providing services. Created by healthcare, for healthcare, we have a dedicated focus on our people and customers, as well as providing tools, processes, support resources, data analytics and insource strategies that drive results.

The Client Experience Coordinator receives and evaluates emergency and non-emergency calls for service, escalating to appropriate facilities management personnel when necessary. Overall, the Client Experience Coordinator makes appropriate decisions that affect the safety of patients, visitors, and staff at the medical facilities Medxcel serves.

With compassion, exceptional service, and efficiency, the Client Experience Coordinator questions, advises, and otherwise communicates with callers, gathering essential information to establish the priority and type of service needed. The Client Experience C...