Client Experience Coordinator

Salary: $50,000.00 - $65,000.00 Annually

Recreation

Are you passionate about delivering exceptional client experiences and making every interaction count? RINK Training Centre Winnipeg is looking for a highly organized, people-focused Client Experience Coordinator to take ownership of the client journey—from first contact through ongoing engagement—and ensure every touchpoint reflects excellence. In this role, you’ll be the driving force behind a seamless, high-quality client experience. You’ll coordinate operations, support front-line teams, and continuously improve how we serve our clients—helping build strong relationships, loyalty, and long-term success.

What You’ll Do

Client Experience Leadership

• Act as a primary point of contact for client inquiries, concerns, and escalations
• Ensure a consistent, welcoming, and high-quality experience across all client touchpoints
• Coordinate onboarding to set clients up f...