Job Description
Be the First Face of Exceptional Service.
MK Auto Group is a leader in collision repair, known for delivering outstanding service and top-quality repairs. We're looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced environment.
If you're passionate about creating a smooth and positive experience for clients during a stressful time, this is the opportunity for you.
Your Role:
As a CEC, you'll be the primary point of contact for customers throughout the repair process. From greeting customers to coordinating repair timelines, your role is key to building trust and ensuring satisfaction. Key Responsibilities:
MK Auto Group is a leader in collision repair, known for delivering outstanding service and top-quality repairs. We're looking for a professional and personable Client Experience Coordinator (CEC) who thrives in a customer-focused, fast-paced environment.
If you're passionate about creating a smooth and positive experience for clients during a stressful time, this is the opportunity for you.
Your Role:
As a CEC, you'll be the primary point of contact for customers throughout the repair process. From greeting customers to coordinating repair timelines, your role is key to building trust and ensuring satisfaction. Key Responsibilities:
- Greet customers warmly and professionally in person and over the phone.
- Guide customers through the collision repair process.
- Schedule appointments and manage repair bookings.
- Coordinate with estimators, technicians, and insurance providers.
- Provide updates...
Ready to Apply?
Take the next step in your AI career. Submit your application to MK Auto Group today.
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