Client Experience Advisory Agent Desjardins

Enhance client satisfaction with Desjardins as a Client Experience Advisory Agent in a full-time on-site role. Help clients navigate financial solutions while promoting cooperative values and digital tools.
In this temporary position, you will actively engage with members and clients to improve their banking experience. Supporting their financial empowerment is key, as you address needs, recommend solutions, and promote Desjardins products and services. Your role emphasizes personalized support, compliance, and security in financial transactions.
Key Responsibilities:
• Provide insights on digital tools for transactions
• Contribute to business development through strong relationships
• Assist clients dealing with fraud or other issues
• Stay updated on standards, products, and services
• Ensure compliance with security and risk management
Requirements:
• High school diploma in a relevant field
• Minimum of two years of experience
• Proficient in French...