Client Engagement Team Leader

About Us

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

About the Opportunity

We’re looking for a confident and commercially savvy Client Engagement Team Leader to lead our outbound engagement team.

In this role, you’ll oversee and develop a team of Client Engagement Consultants, driving performance through coaching, accountability, and strong leadership. You’ll play a critical role in ensuring your team proactively engages with clients, identifies opportunities to enhance service delivery, and converts these into meaningful outcomes.

This ...