Job Description
**Client Engagement Manager (ADP Lyric HCM)**
**Position Title:** Client Engagement Manager (ADP Lyric HCM)
**Reporting Line:** Client Engagement Team Manager (ADP Lyric HCM)
**Position Purpose:** To provide high-quality support to clients of ADP and participate in associated payroll operational activities.
**Key Responsibilities:**
+ Support clients via omnichannel on product, system, legislation troubleshooting, and escalations as required: o System and technical support o General enquiries o Legislation support including month-end and year-end requirements o Report building & reconciling all aspects of payroll
+ Process payrolls and provide support to all clients for month-end and year-end requirements including STP and Pay Date filings, including performing the data entry where required as per ADP Lyric HCM Service Manual and client-specific contracts
+ Act as Payroll consultant to our clients, know their business payroll pol...
**Position Title:** Client Engagement Manager (ADP Lyric HCM)
**Reporting Line:** Client Engagement Team Manager (ADP Lyric HCM)
**Position Purpose:** To provide high-quality support to clients of ADP and participate in associated payroll operational activities.
**Key Responsibilities:**
+ Support clients via omnichannel on product, system, legislation troubleshooting, and escalations as required: o System and technical support o General enquiries o Legislation support including month-end and year-end requirements o Report building & reconciling all aspects of payroll
+ Process payrolls and provide support to all clients for month-end and year-end requirements including STP and Pay Date filings, including performing the data entry where required as per ADP Lyric HCM Service Manual and client-specific contracts
+ Act as Payroll consultant to our clients, know their business payroll pol...
Ready to Apply?
Take the next step in your AI career. Submit your application to ADP today.
Submit Application