Job Description

Job Description

Req ID: 317262 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Delivery Executive to join our team in Winston Salem, North Carolina (US-NC), United States (US).

Key responsibilities include:

The Customer Delivery Executive is responsible for all delivery / support provided to a customer which includes:

  • Ticket Management and meeting SLAs
  • Reporting, Budgeting, Cost management and Invoicing, 
  • Weekly, Monthly and Quarterly reviews with the Customer
  • Staffing / Resource Management
  • Address Customer escalations
  • The role manages all Applications and Infrastructure domains (e.g. Server, Storage, Backup, Network, Cloud, Security, Service Desk, Field Services, Asset Management, Messaging & Co...

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