Job Description
What success looks like in this role:
*Attach your resume in English.
📍 Monterrey, NL, Mexico (Hybrid – 3 days onsite)
Full-Time
We are seeking a senior Client Delivery Executive to lead complex IT services engagements and serve as a strategic partner to executive stakeholders. This role is accountable for end-to-end service delivery, ensuring operational excellence, strong governance, financial performance, and an exceptional client experience across the contract lifecycle.
This is a high-visibility leadership role for someone who thrives in dynamic environments, drives accountability, and translates business strategy into measurable results.
Key Responsibilities:
Lead large, complex, and multi-regional IT implementations and ongoing service delivery engagements.
Own contract performance, including governance, SLAs, financial targets, quality, and innovation outcomes.
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