Job Description

Designation: Client Coordinator

Shift: US

Shift Timings: 06:30 PM to 03:30 AM IST

Location: Vadodara

Experience: 0 to 1 Year


JOB RESPONSIBILITIES:


  • Act as the liaison between clients and our internal teams ensuring clients' requirements and expectations are managed and met.
  • Develop and maintain strong relationships with both existing and potential clients, identifying needs and providing innovative solutions.
  • Facilitate communication via email, phone calls, and video conferences between clients and team members based in the USA.
  • Plan and execute the client-related communication plan including agendas, minutes, follow-ups etc.
  • Understand the client’s business, their needs, and their industry to provide the best possible service.
  • Responsible for client satisfaction, retention, and growth.
  • Prepare regular client reports to track progress against key performance indicator...

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