Client Care Representative - Hybrid Role

Join HUB International’s Renewal Team as a Client Care Representative, where excellent client service meets flexible work. This hybrid role focuses on reviewing policies and enhancing insurance coverage for clients.
As a representative, you will engage clients prior to renewals, ensuring their coverage is current and meets their needs. Successful candidates will demonstrate a keen eye for detail and the ability to identify cross-sell opportunities in portfolios. Your proactive nature and experience in Personal Insurance will drive client satisfaction and achieve retention targets.
Key Responsibilities:
• Engage proactively with clients before renewals
• Build strong client relationships ensuring coverage accuracy
• Identify potential cross-sell opportunities in existing policies
• Achieve retention goals through focused follow-up
• Stay updated with Personal Lines products to advise clients
Requirements:
• Minimum of 1 year of experience in Personal Insurance...