Job Description

The DYADlaw Client Care Coordinator will be a passionate advocate for Immigration and Immigrant Rights. This position will be responsible for handling incoming and outgoing calls such as monthly check-ins, updates, questions, etc. to all current clients.
The Client Care Coordinator will play a key role in supporting clients throughout their case with DYADlaw, P.C. This position is crucial for maintaining high client satisfaction and ensuring smooth communication and care progression, where being a compassionate advocate for immigration and a strong commitment to providing excellent customer service is the goal.
**Compensation**:
$19,000 MXN monthly
**Responsibilities**:
Responsibilities include, but are not limited to:
- Serve as the main point of contact for clients, managing an established number of customer relationships from case initiation to resolution.
- Coordinate with other team members to ensure tasks and milestones are achieved timely.
- Set and manag...

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