Job Description

CLIENT CARE CONSULTANT

Ideally a Power Platform or Power Apps Developer who enjoys client-facing work and resolving complex technical issues.

Preferably with strong experience developing and supporting Model Driven Apps.


Key Responsibilities

Support

  • Provide second level application support / advice to clients and staff.
  • Resolve client issues and queries in an effective and timely manner.
  • Frequently communicate status of tickets and resolution to clients
  • Maintain quality and meaningful information on tickets (internal and external notes) within the ticketing system.
  • Escalate issues that cannot be resolved to the Altus team / Microsoft / Client Care Team Leader / Delivery Director
  • Identify and assist the Client Care Team Leader and/or Altus team on potential areas for product enhancements, process improvement and strategic initiatives. ...

Ready to Apply?

Take the next step in your AI career. Submit your application to Flexisource IT today.

Submit Application