Job Description

We are looking for an enthusiastic, proactive and hardworking individual to join our growing, friendly team as a Client Care Advisor. If you enjoy providing a great client care experience, love animals and thrive working in a busy environment then we have just the opportunity for you.

What your typical day will look like:

  • Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team.

  • Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

  • Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

  • You will greet each client and offer support, guidance and expertise, managing payments and future bo...
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