Job Description
We are seeking a proactive and customer-focused Client Appointment Coordinator & Admin Assistant to handle client communications, confirm appointments, and support day-to-day operations. The ideal candidate will be organized, reliable, and possess excellent English communication skills to ensure smooth interactions with clients.
Key Responsibilities
- Call clients who book appointments via Facebook lead ads or landing pages to confirm their bookings (hot leads).
- Conduct reminder and confirmation calls or messages one day before each appointment.
- Reach out to previous clients from the database to share new promotions, updates, and special offers.
- Make occasional cold calls during idle hours to potential leads.
- Maintain accurate records of calls, confirmations, and attendance using Google Sheets or CRM tools.
- Communicate with the internal team regarding booking status, client feedback, and attendance rates.
- Respond...
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