Client Advisor

Alzheimer’s Queensland (AQ) is a not-for-profit organisation dedicated to enhancing the lives of older people, individuals living with low to complex care needs. We pride ourselves on innovation and exceeding client expectations to ensure an improved quality of life for those we support.

We are currently recruiting for a Client Advisor, you will be the first point of contact for clients, families, and representatives. This is a highly phone-based role requiring exceptional customer service, strong communication skills, and confidence navigating the My Aged Care system.

This is a Permanent Full-Time position (76 hours per fortnight) based onsite at our Upper Mount Gravatt Head Office. The role operates on a rotating roster between 6:00am and 6:00pm, requiring flexibility to work across these hours to support operational needs and client enquiries.

This role is ideal for someone who thrives in a medium to fast-pac...