Job Description

Job responsibilities:

PRIMARY OBJECTIVE


As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

Profile:

JOB DUTIES & RESPONSIBILITIES


Sales Performance

  • Engage in upselling, cross selling and multiple selling for all product categories

  • Monitor individual sales and achieve performance target and KPI

  • Provide customer feedback on products, especially newly launched products

    • Client Management

  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools

  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer

    • Store Operations

  • Be able to correctly o...

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