Client Advisor

Act as a Brand Ambassador, delivering an exciting and memorable experience to customers, creating, stimulating and maximizing sales opportunities, in order to achieve store sales and profit targets as well as provide excellent service to customers.

Key Responsibilities:

• Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after‑sales, complaints) granting an extraordinary service and never let the customer leave with a bad impression.
• Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand.
• Establish and develop relationship with existing clients and engage new customers to the brand.
• Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver an unique shopping experience.
• Contribute to the store and service KPIs achievement.
...