Client Advisor

REPORTS TO: Store Manager JOB MISSION Provide excellent and specialized customer service by creating emotionally enriched relationships with clients Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized. Create a long-term authentic bond with clients by making them feel the experience is truly about them. Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. MAIN RESPONSIBILITIES SALES Achieve individual KPIs: Sales targets Sales Per Transaction (SPT) Unit Per Transaction (UPT) Conversion rate Assist in daily sales and weekly sales reporting to head office (where necessa...