Job Description

As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

Job responsabilities

  • Be accountable for one’s sales performance, engaging in upselling, cross selling and multiple selling for all product categories
  • Deliver a compelling sales ceremony through effective story-telling, utilizing the correct product and brand knowledge to persuade customers.
  • Ensures consistency in achieving the KPIs assigned, including but not limited to sales target, core category sales target, NPS etc.

Client Management

  • Identify customer needs correctly, making meaningful and insightful recommendations, whilst going above and beyond in terms of customer service expectation, anticipating clients needs where possible.
  • Deploy the appropriate CRM tools, to develop and nurture...

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