Client account manager sandton

Client Account Manager

A well-established IT Support company based in Sandton is looking for an experienced Client Account Manager to join their dynamic team.

Duties & Responsibilities

Job purpose

The role of the Account Manager is to:

Build and maintain client relationships Deliver a superior customer experience by proactively managing client needs and expectations Partner the technical team to deliver expert technical support & advice Drive customer capability building and awareness initiatives across products, services and new technology trends Build & grow the company client base through proactive business development in target segments

Key responsibilities Generate and act on client leads, calling on clients, conducting audits, generating SLA agreements and presenting proposals Convert leads into sales & generate appropriate SLA’s leveraging best practice sales methodology Conduct client audits for the purpose of providing quotations as well as with existin...