Job Description
Role Purpose
Client Account Manager is
accountable for the overall success of assigned clients
.
This role ensures that all work across platforms aligns with the client's goals, timelines, and expectations.
The Client Account Manager
does not execute all content
and
is not required to be a platform expert
.
Instead, the Client Account Manager ensures coordination, clarity, and early escalation so nothing falls through the cracks.
Key Responsibilities
1. Client Ownership & Alignment
- Act as the
single point of accountability
for the client's overall success - Maintain a clear understanding of:
- Client goals (sales vs awareness)
- Active campaigns
- Priority platforms
- Sensitivity to errors or delays
Ensure all deliverables align with the client's objectives, not just platform best practices
Cross-Platform Coordination
Coordinate...
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