Job Description
We're recruiting for a Customer Account Executive to join a busy and growing business. This is a varied role combining customer service, account management support, sales administration and marketing. You'll build strong customer relationships, prepare quotations, coordinate projects and support business growth.
Key Responsibilities
* Act as the first point of contact for customer enquiries.
* Build and maintain strong customer relationships.
* Prepare accurate quotations and proposals.
* Follow up quotations to maximise conversions.
* Support Account Managers with key customer accounts.
* Manage customer bookings and account administration.
* Keep CRM records accurate and up to date.
* Liaise with planning and operational teams.
* Coordinate customer requirements through to delivery.
* Resolve customer queries professionally.
* Identify opportunities to grow existing accounts.
...
Key Responsibilities
* Act as the first point of contact for customer enquiries.
* Build and maintain strong customer relationships.
* Prepare accurate quotations and proposals.
* Follow up quotations to maximise conversions.
* Support Account Managers with key customer accounts.
* Manage customer bookings and account administration.
* Keep CRM records accurate and up to date.
* Liaise with planning and operational teams.
* Coordinate customer requirements through to delivery.
* Resolve customer queries professionally.
* Identify opportunities to grow existing accounts.
...
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