Cleaning & Facilities Delivery Lead

About this opportunity

Yarra Trams requires a Cleaning and Facilities Delivery Lead to assist with the management and monitoring of the important cleaning contract of our Trams. Reporting to the Team Manager, Facilities & Cleaning Services this role will be:

• Ensuring a consistently high standard of cleanliness for passengers traveling on the Yarra Trams network.
• Ensuring that the scope of the cleaning contract is delivered by the contractor in the required quality, quantity and frequency for all areas of the contract.
• Effectively supporting the contract relationship with the cleaning contractor, ensuring cleaning contract KPIs are consistently met, performance issues managed, and matters escalated to the commercial team when required.
• Coordinating the cleaning activities across the different departments of Yarra Trams, especially Rolling Stock, Lines and Infrastructure.
• Working collaboratively with the Pa...