Job Description

Claims Support Specialist Bilingual (ENG/FR)

Location: Toronto, ON

Work Model: Hybrid (3 days onsite, 2 days remote)

Duration: ASAP – Oct 31, 2026 (strong possibility of extension up to 12 months)

Pay range: CAD $20-23/hr


Shift Timings:

  • 8:00 AM – 4:30 PM OR
  • 11:00 AM – 7:30 PM
  • (Monday to Friday, full-time)


KEY RESPONSIBILITIES:

Claims Processing & Administration:

  • Manage correspondence (email, calls, mail, fax) and ensure timely processing
  • Data entry, validation, and database updates with high accuracy
  • Scan, organize, and maintain confidential documents securely

Claimant Support:

  • Handle inbound calls with empathy and professionalism
  • Conduct outbound follow-ups for missing information
  • Communicate claim status updates clearly across chan...

Ready to Apply?

Take the next step in your AI career. Submit your application to Hays today.

Submit Application