Job Description

JOB DESCRIPTION

HelloFresh is seeking a Claims & Risk Analyst to our team! As a Claims & Risk Analyst, you will support day-to-day operations across claims, reporting, and insurance program administration. This role is focused on handling volume, maintaining data through dashboard reports, and ensuring timely intake and processing across risk management workflows.


You’ll play a key role in keeping the function running efficiently by owning intake, tracking, and routine follow-ups, while partnering closely with the broader risk management team on escalations and decision-making. You’ll gain exposure across many areas of risk management, from claims handling to analytics and insurance programs.


You will...

  • Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification

  • Monitor and support claims throughout the lifecycle by handling routine follow-ups, identifying aging or high-...
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