Claims Processor

We have an exciting opportunity for a Property Claims Processor – French Speaker to join our EMEA Claims Centre, based in Madrid. In this role, you will ensure the accurate assessment and proactive management of property claims from first notification through to settlement, in accordance with policy conditions, Chubb procedures, and agreed Service Level Agreements (SLAs) for both internal and external customers.

You will independently handle a varied portfolio of property and technical risk claims (including glass breakage, vandalism, machinery breakdown, car impact, storm/hail/snow, electrical damages, loss of refrigerated goods, water damages, all risks, theft, fire, and natural events/CAT), within your delegated authority limits. A key focus of this role is delivering outstanding customer service to our key brokers, ensuring clear, professional, and timely communication through written correspondence, telephone calls, and meetings. You will support brokers a...