Claims Officer

About The Firm

A top insurance company located in Sydney’s CBD. 

This company achieved consistent profitable growth by offering innovative risk management solutions. Its customer-centric focus and financial stability make it a trusted choice for individuals and businesses seeking comprehensive coverage and reliable claims management. 

About The Role:

• Manage end-to-end claims, including recovery actions and liability determination
• Building strong relationships with internal and external stakeholders.
• Ensuring meticulous maintenance of electronic claim files, timely application of claim settlements, and effective liaison with investigators and assessors.
• Delivering exceptional customer service, developing positive working relationships, and facilitating an open dialogue on policy interpretations and claim management.
• Adhering to established procedure...