Claims Manager

As a Claims Manager, you will manage residential insurance claims from lodgement through to repair approval. You'll work closely with clients, insurers, loss adjusters, assessors, and internal teams to ensure each claim is handled efficiently, professionally, and in accordance with industry standards.

• Manage end-to-end residential insurance claims, ensuring timely and accurate processing.
• Liaise with insurers, loss adjusters, assessors, and homeowners to gather information and provide updates.
• Review scopes of work, reports, and supporting documentation to validate claim details.
• Coordinate site inspections and communicate with estimators and project teams.
• Identify and manage variations, risks, and potential delays, escalating where required.
• Maintain clear and professional communication throughout the claim lifecycle.
• Ensure all data, notes, and documentation are accurately recorded in internal systems.
• De...